Privacy Policy

Overview

Practical Systems ("we", "our", or "us") respects your privacy. This policy explains how we collect, use, and protect your information when you use our website and services.

Information We Collect

We collect information you provide directly:

• Contact information (name, email) when you reach out
• Company information during discovery conversations
• Messages sent through our AI assistant

We automatically collect:

• Basic analytics (page views, referral source)
• Device information (browser type, operating system)

How We Use Your Information

• To respond to your inquiries
• To provide and improve our services
• To send relevant updates (only if you opt in)
• To understand how our website is used

Data Sharing

We do not sell your personal information. We may share data with service providers who help us operate (hosting, analytics), but only as needed and under confidentiality agreements.

AI Assistant Data

Conversations with our AI assistant are processed by Anthropic's Claude API. We do not use your conversations to train AI models. Messages may be retained temporarily for service delivery but are not stored long-term without your consent.

Your Rights

You may request access to, correction of, or deletion of your personal data by contacting us at practicalsystems.io@gmail.com.

Contact

Questions about this policy? Email us at practicalsystems.io@gmail.com.